Disciplinary Actions and Appeals

Most infractions are dealt with through informal discussion with school staff.  When necessary, further disciplinary action may range from a formal warning, up to, and including, permanent expulsion from Elite Touch Institute depending upon the severity of the infraction and the student’s cooperation with directed corrective action.

 

Students have the right to appeal formal disciplinary action in writing within (7) calendar days following notification of such action.  Within (7) calendar days of receiving the student’s appeal the school director will convene a disciplinary appeals board to consider the appeal.  The student has the right to address the board directly and present any pertinent information.

Grievances and Conflict Resolution

Most grievances can be satisfactorily resolved informally.  For grievances of a sensitive nature, or if the situation cannot be resolved through informal means, the student may request mediation by the program director, or a grievance committee appointed by the program director. Formal grievances must be stated in writing and delivered personally to the program director.  Grievances against the program director are forwarded directly to the School President without comment or delay.

 

The school administration will investigate and decide on an appropriate course of action within (7) calendar days of receiving a formal grievance.  The person filing the grievance will be notified, in writing, of action taken as soon as feasible thereafter. No adverse action will be taken against a student who files a grievance.

 

In addition to the school’s internal process, students and prospective students have the right to file a complaint with the Commission on Massage Therapy Accreditation (COMTA), the accrediting body for this program.

 

COMTA Contact Information:

Commission on Massage Therapy Accreditation (COMTA)

900 Commonwealth Place

Suite 200-331

Virginia Beach, VA 23464

Phone: (202) 888-6790

Email: info@comta.org

Website: www.comta.org